Privacy Policy
Last updated: July 30, 2026
This Privacy Policy explains how FunTalk ("FunTalk", "we", "us", or "our") collects, uses, discloses, and protects information when you use the FunTalk mobile application and website (together, the "Service"). It also sets out our child safety standards. By using FunTalk, you agree to the practices described in this policy.
At a glance
- Calls on FunTalk are end-to-end encrypted — we do not record or listen to your calls.
- FunTalk is intended for users aged 18 and over.
- We do not sell your personal information.
- We have zero tolerance for child sexual abuse and exploitation (CSAE) — see Section 10.
- You can request access to, correction of, or deletion of your data at any time.
Contents
1. Introduction
FunTalk is a wellness calling application that helps people have real, voice-first conversations. This policy applies to everyone who downloads, installs, browses, or otherwise uses the FunTalk app or website, and covers information we collect directly from you, automatically through your use of the Service, and from limited third-party sources (such as payment or analytics providers).
If you do not agree with this policy, please do not use FunTalk. If you are using FunTalk on behalf of someone else (for example, helping a family member set up an account), you confirm that you have their permission to do so.
2. Who Can Use FunTalk
FunTalk is intended for users who are 18 years of age or older. FunTalk is not directed at children, and we do not knowingly allow anyone under 18 to create an account or use the Service. See Section 10 ("Children's Privacy & Child Safety Standards") for full details on how we enforce this and what we do if we learn a minor has accessed the Service.
3. Information We Collect
We collect the following categories of information:
a. Information you provide
- Account details — name, phone number and/or email address, date of birth (used to confirm you meet our age requirement), profile photo, and password.
- Optional profile information you choose to add, such as a bio, gender, or interests.
- Content you submit to us directly, such as support requests, survey responses, feedback, or in-app reports about other users.
- Payment information when you purchase a subscription or in-app credits. Payments are processed by our third-party payment providers (for example, the Google Play billing system) — FunTalk does not store your full card or payment account details.
b. Information collected automatically
- Device information — device model, operating system, unique device and advertising identifiers, language, and time zone.
- Usage data — features used, screens viewed, app version, crash and diagnostic logs, and general performance metrics.
- Call metadata — such as call duration, timestamp, and participants. We do not record, store, or listen to the audio/video content of your calls, which are end-to-end encrypted in transit.
- Approximate location derived from your IP address, used for fraud prevention, language/region defaults, and compliance with local law.
- Log data such as IP address, browser type (for the website), and access timestamps.
c. Information from other sources
- If you choose to sync your contacts to invite friends, we process the contact details you select for that limited purpose only.
- Information from analytics, crash-reporting, and fraud-prevention partners that helps us keep the Service reliable and safe.
4. Permissions We Request
The FunTalk app requests the following device permissions. Each is used only for the purpose described, and most can be managed or revoked at any time from your device settings (this may limit related features):
| Permission | Why we ask |
|---|---|
| Microphone | Required to make and receive voice calls. |
| Camera | Only if you choose to make a video call. |
| Contacts | Optional — lets you invite friends. We never upload your full address book without your action. |
| Notifications | To alert you about incoming calls, messages, and account activity. |
| Storage / Photos | To let you upload or change your profile picture. |
| Phone state | To manage call interruptions (e.g., pausing an in-app call for an incoming phone call). |
5. How We Use Your Information
We use the information we collect to:
- Create and maintain your account and connect your calls.
- Verify your age and eligibility to use the Service.
- Provide customer support and respond to your requests.
- Maintain the safety, security, and integrity of the Service, including detecting fraud, abuse, spam, and violations of our Terms of Service.
- Investigate and respond to reports of harmful behavior, including child safety reports (see Section 10).
- Process payments and manage subscriptions.
- Send you service-related communications, such as verification codes, security alerts, and updates to our policies.
- With your consent, send you marketing communications, which you can opt out of at any time.
- Analyze usage trends to improve app performance, reliability, and features.
- Comply with legal obligations and enforce our Terms of Service.
7. Data Security
We use industry-standard technical and organizational measures to protect your information, including encryption of calls in transit, encryption of data at rest where applicable, access controls limiting who can view personal data, and regular security reviews. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security. If we become aware of a data breach affecting your personal information, we will notify you and relevant authorities as required by applicable law.
8. Data Retention
We retain personal information for as long as your account is active and as needed to provide the Service. We may retain certain information for longer periods where necessary to comply with legal obligations, resolve disputes, enforce our agreements, or protect the safety of our users — for example, records related to safety reports or suspended accounts may be retained even after account deletion. When information is no longer needed, we delete or anonymize it.
9. Your Rights & Choices
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate or incomplete information.
- Delete your account and associated personal information, directly from the app (Settings → Account → Delete Account) or by emailing us.
- Object to or restrict certain processing of your data.
- Request a portable copy of your data.
- Withdraw consent where processing is based on consent.
- Opt out of marketing communications using the unsubscribe link or in-app notification settings.
- Lodge a complaint with your local data protection authority.
To exercise any of these rights, contact us at support@4funtalk.com. We may need to verify your identity before fulfilling your request.
10. Children's Privacy & Child Safety Standards
FunTalk is strictly an 18+ service and is not directed to children. We do not knowingly collect personal information from anyone under the age of 18, and in no event from any child under 13, consistent with applicable laws including COPPA. If we learn that a user is under 18, we will suspend the account, delete associated personal information within a reasonable period, and, where required, notify a parent or guardian.
Because FunTalk connects people through live calls, we hold ourselves to strict child safety standards in line with Google Play's Child Safety Standards policy and applicable child protection laws:
- Zero tolerance: We have a strict, zero- tolerance policy toward any content or behavior that sexualizes, endangers, or exploits minors, including Child Sexual Abuse and Exploitation (CSAE) material or conduct. Any confirmed violation results in immediate, permanent account termination.
- Age screening: We require users to confirm their date of birth at sign-up and take steps to prevent and remove underage accounts when identified.
- Reporting and blocking: Every user can report or block another user directly from a call or profile. Reports are reviewed by our safety team on a priority basis.
- Escalation to authorities: Where we identify apparent CSAE content or behavior, we remove it, terminate the responsible account, and report it to the relevant authorities (including NCMEC or local law enforcement, as applicable) in accordance with legal requirements.
- Cooperation with law enforcement: We cooperate with law enforcement investigations into child exploitation and endangerment to the fullest extent required and permitted by law.
- Dedicated contact: Anyone — user or not — can report a child safety concern to us at support@4funtalk.com with the subject line "Child Safety Report". We review every report we receive.
If you are a parent or guardian and believe a minor has provided us with personal information, please contact us at support@4funtalk.com so we can investigate and remove the account.
12. Third-Party Services
FunTalk may link to or integrate with third-party services (for example, payment processors or social platforms). This Privacy Policy does not cover those third parties' practices. We encourage you to review the privacy policy of any third-party service before providing it with information.
13. International Data Transfers
FunTalk is operated from India and may use service providers located in other countries. Where we transfer personal information internationally, we take steps to ensure it receives an adequate level of protection consistent with this policy and applicable law.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised "Last updated" date, and where changes are material, we will provide additional notice (such as an in-app notification). Your continued use of FunTalk after changes take effect constitutes acceptance of the updated policy.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information — including data access/deletion requests and child safety reports — contact us at:
support@4funtalk.com
+91 80898 00106
FunTalk, Kerala, India